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Terms and Conditions

This Agreement was last modified on 18 February 2016.

What is MandirDecor.com cancellation Policy ?

By going to the “Mandir Decor” section of our website, you can cancel your order until it is processed in our warehouse. This applies to items that were purchased during sales. The money will be imputed to your Mandir Decor.com wallet, which you can recover for the later purchase at Mandir Decor.com 

After placing an order, can I change the shipping address?

Yes, you can change your address after placing an order. But make sure you give the correct address and contact number so that we can reach you in time.

If I cancel my order. When will I get my refund?

Your amount will be refunded in your Mandir Decor.com wallet, or you will receive the same amount in your bank account within 7-10 days. Get in touch with our customer service team.

What is Mandir Decor.com’s Return Policy?

Mandir Decor.com renders a return policy that lets you return any item bought from the site in 48 hours after receiving the product. We will deposit your cash into your Mandir Decor Wallet. We will give a full refund if the item is returned due to a disparity in size.

These EXCEPTIONS AND RULES are applicable to this Policy:

  1. We accept the return of the products. But the return charges are meant to be paid by the customers. 
  2. Items must be returned within two days of delivery. You can contact us at +91 7014247192 to return the items.
  3. Make sure to return the items in the original packaging and do not alter or break them.
  4.  We will refund the product to your Mandir Decor wallet or bank account.
  5.  If you have purchased an item that comes with a gift/offer and if you wish to return it, the maximum amount of refunds/free item MRP will apply until you receive all the gift(s),/offer items that were sent with the item.
  6. You have to ship your items, so make sure you pack them securely to avoid any damage or loss during transportation. We will recommend you to use a trusted courier service for all self-shipped returns.

We do not accept the return of the shringar items and accessories. 

What to do if you haven’t received the product

  1. Don’t accept the shipment if the seal is broken or tempered.
  2.  Send the complaint at mandirdecor@gmail.com on the same day as delivery. Or WhatsApp us 

+91 7014247192 along with your order ID.

  1. If you have any doubts about shipment, please send us mail at mandirdecor@gmail.com Or WhatsApp us at +91 7014247192.
  2.   We will re-check it and the Issue will be completed in 24-72 hours.

What is Mandir Decor.com’s exchange and return policy 

Mandir Decor offers a 10-day return and exchange policy. You can return or exchange any item purchased from mandirdecor.com, Within 10 days after receipt of the item. We ask that the item be returned in its original packaging and condition. While you are allowed to test the product, please ensure that it is in good condition.

If the product does not pass our quality check we will return it back to you.

mandirdecor.com allows you to exchange any item for a different size. All exchanges are subjected to stock availability, and your address must be serviceable for the exchange. Our delivery representative will deliver the item to you. To exchange an item for a different product, please return the item to receive a cash-back refund. You can also purchase the new item separately.

These products are exempt from this policy.

  1. Shingar items and accessories can’t be exchanged or returned. 

How can I return a product purchased from mandirdecor.com to you?

These steps will help you return an item to Mandir Decor.com.

You can make a Returns request online at mandirdecor.com. Mandir Decor.com allows you to return most products within 10 days after receiving them.

Self-shipping: Please pack the product in its original packaging with all tags and a completed returns form. Please address your package to the nearest delivery center. In another section of this page, we have provided the addresses for the delivery centers.

As soon as the shipment arrives at our warehouse, we will send you a confirmation email. You can check the Mandir Decor section to track the status of any return request at any time.

In how many days will I get my refund?

It may take upto15 business days. Once we receive the product, it can take us up to two days to process your refund. The courier company’s time to deliver the package to our returns processing facility will determine the return time.

I would like to Self-Ship my return to Mandir Decor.com. How do I do this?

You have to ship the item yourself by courier. If you are unable to pick up the item in your local area, or if you prefer to send it to us by courier, please return the package along with the return form to the nearest delivery center. Your returns must be inspected upon receipt by us.

To whom should I send my return?

You can send the return at our Mandir Decor’s address i.e, 27, Rundela titri R. K. Puram colony Near Girija Vyas Petrol Pump, Sector 9 Udaipur.